Case study
“I was losing jobs I never even knew about.”
How Dave, a Henderson plumber, got his missed calls answering themselves.
Before
Dave runs a two-man plumbing outfit in Henderson. Like most sole traders, his booking system was his own mobile — answered from under sinks, on roofs, and never after knock-off.
The maths was rough. He was missing around 11 calls a week. Most never left a voicemail. They just rang the next plumber on Google.
“You’d see three missed calls at 5pm and just know two of them had already booked someone else.”
After
He put The Answer Line on his number. Now when he can’t pick up, it does — sounds sharp, gets the job details, texts him straight away. In the first six weeks:
9
jobs booked from calls that would’ve gone to voicemail
$14,300
of work he’d likely never have known about
4 hrs
a week back — no more phone-tag and callbacks
“The burst hot-water cylinder on a Sunday paid for the year on its own.”
The bit that surprised him
His customers started complimenting the “new receptionist.” A couple of regulars asked if business was going well since he’d “taken someone on.” Nobody guessed — and the ones he told didn’t care. Their call got answered and the job got done.
Same phone. Same number. It just answers now.
Hear exactly what Dave’s callers hear.